Privacy Policy

1. Introduction

At Village Dukan, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our grocery delivery services.

2. Information We Collect

We collect the following information:

Personal Information:

• Name, email address, and phone number
• Delivery address and location
• Payment information
• Order history and preferences

Technical Information:

• IP address and browser type
• Device information
• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process and deliver your grocery orders
• Provide customer support
• Send order confirmations and updates
• Improve our services and website
• Send promotional offers (with your consent)
• Prevent fraud and ensure security

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Delivery partners to fulfill your orders
• Payment processors to complete transactions
• Service providers who assist our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing
• Regular security assessments
• Limited access to personal data

6. Cookies & Tracking

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
Request deletion of your data
• Opt-out of marketing communications
• Export your data

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us: